The following are examples of how we collect, use, and share the information we collect from you to help us create a better, safer experience on our website.
We use the categories of personal data described in the section “What Personal Information We Collect” to support the following use cases:
Here are the categories of personal information we may collect from you or about you. All categories may not be collected about every individual.
There’s also some personal information that you voluntarily share with us. This includes information used to create an account on our website, or where required by law. For example:
If you’re an employee or job applicant on our website, we may collect additional information, including employment information, such as occupation, title, licenses, professional memberships, and other information to perform basic employment and management functions, including distributing payroll and providing benefits. If you’re applying for a job, we may collect contact information about you during the course of your application for employment such as contact information to correspond with you concerning potential employment opportunities and other information such as background information and your employment qualifications and history.
Our website is for a general audience and isn’t geared toward children. We don’t knowingly collect personal information from children under the age of 16 without the prior consent of a parent or guardian. If you believe your child may have disclosed personal information to us, please contact our customer care executives by dropping an email to hi@le-chef.ca.
We collect some information when you visit our website, when you use our online services, or view our online advertisements. The information we may collect falls into three different main categories: (1) information you give us; (2) information we collect from you automatically; and (3) information we collect from other sources. These other sources may be service providers, data brokers, consumer research firms, publicly available sources, or other third parties with whom you interact or do business. For example, when you connect to our website or mobile app through a third party, we may collect information from their website. For example, if you choose to associate your social media identity with Le-Chef, the site may provide us with certain information from your social media account as permitted by your account settings.
We may collect this information and link it to other information we already know about you. For example, when you’re logged in to our website or use our mobile app, we may link the device IDs or types to your account to understand your online activity so we can provide a better experience.
This includes pages you visit on our website, items you add to your online shopping list, coupons you download and redeem from us, and purchase information. In addition, we may collect information when you use our mobile app, including device location (if you choose to turn this feature on).
When you visit our website, access our mobile app, or open one of our emails, we may automatically collect information about you using device identifiers, cookies, and other technologies, including:
Like other online advertising providers, we use this technology for system administration and troubleshooting, to identify you so we can enhance your online experience, and to deliver interest-based advertising. Our sites don’t respond to browser Do-Not-Track signals. These cookies are often collected by or otherwise shared with service providers as well as third-party advertising partners, as described further in our “About Advertising” section below.
We use third-party technology to better understand your online behavior. By doing so, we can present relevant content online and send you relevant emails. Our Privacy Policy doesn’t cover the use of cookies by others, including third parties whose services or sites may be linked to our sites and services, or third-party analytics or online tracking companies. We provide links to third-party websites to provide additional products, services, or information to our customers. LE-CHEF ISN’T RESPONSIBLE FOR INFORMATION YOU PROVIDE DIRECTLY TO A THIRD PARTY. ANY INFORMATION OR LE-CHEF - SPECIFIC INFORMATION, SUCH AS YOUR ACCOUNT NUMBER, THAT YOU PROVIDE WHEN ACCESSING A THIRD-PARTY WEBSITE IS SUBJECT TO THAT COMPANY’S PRIVACY POLICY. IF YOU REGISTER FOR OR USE SUCH THIRD-PARTY WEBSITES, BOTH LE-CHEF AND THE THIRD PARTY MAY RECEIVE INFORMATION COLLECTED THROUGH THE USE OF THE WEBSITES, AS DESCRIBED IN THE PRIVACY POLICIES ON THOSE WEBSITES. AS WITH ALL WEBSITE OWNERS, WE ALSO DON’T HAVE ACCESS TO OR CONTROL OVER THE COOKIES PLACED ON YOUR COMPUTER BY OTHER WEBSITES YOU MAY VISIT.
One form of cookie we may use is associated with Google Analytics advertising. Our participation in the Google Analytics program will enable Google to collect non-personally-identifying information about your usage of our website and the Internet.
You can also manage your cookie preferences by visiting your browser’s settings.
We share the information we collect within Le-Chef, with our affiliates, marketing partners, service providers, and other third parties.
We may share data with third parties for the following business purposes:
With Third Parties, including Governmental Authorities, for Lawful Purposes:We may share your information where we believe the disclosure is required by law or otherwise necessary to comply with the law, regulatory requirements, requests from public authorities, or to enforce our agreements or policies, to protect the rights and property of our customers, the company, our partners, or the public (including for fraud prevention purposes). Additionally, your information may be shared if Le-Chef or a business unit connected with it or any of its assets are sold to another company, such as in a merger, acquisition, or another corporate reorganization, in which case we’ll maintain our current Privacy Policy until data is transferred to that new company and data is covered by their privacy policy.
We may use your purchase history to help Le-Chef and other third-party brands present advertisements that are more relevant to you on Le-Chef and third-party websites and other digital media channels. We won’t increase the number of ads you see but instead will help deliver more personalized advertisements and offerings to you.
We create a customized and engaging customer experience on our website by personalized displaying advertisements. Interest-based ads (also sometimes called “personalized” or “targeted” ads) are displayed to you based on information collected from your online interactions across multiple websites that you visit, or across multiple devices you may use, to predict your preferences and show you ads that are most likely to be of interest to you. To provide you with relevant content and offers that may be useful to you, we may partner with third-party companies to display content, offers, or advertising that’s tailored to your interests based on how you browse and shop on both Le-Chef -owned and operated sites and other sites. These third-party companies use information and technologies such as browser type, hardware or software information, cookies, session ID, time or date, click-stream information, or static IP addresses.
We may provide information to third-party companies that display purchase-based or interest-based ads. In addition, others (advertisers and ad networks, ad serving companies, or other service providers) may infer user interests or purchase history based on interactions with, or clicks on, personalized ads or content.
We implement and maintain reasonable security practices and procedures appropriate to the nature of the information we maintain, including appropriate technical, administrative, and physical procedures to prevent the loss, misuse, or alteration of your information online and offline. That way, access to data is limited using technological safeguards. We also comply with payment card industry data security standards for the processing of credit and debit card transactions. Only our associates who need the information to perform a specific job are granted permission to access our customers’ data. Associates who violate customer privacy safeguards are subject to disciplinary action, including termination.
It is your responsibility to select a strong password, not reuse or share your password, and alert us if you have any concerns about the unauthorized use of your account. We encourage you to use complex passwords and to change them regularly.
We store the personal information we’ve collected from or about you:
We understand that our customers are individuals, and communication preferences will vary by customer. That’s why we offer you the ability to manage what types of communications you receive from us, and the ability to manage or change your preferences. Here’s how you can do so:
If you have an online account with us, you can manage your subscriptions to email, mobile, and online communication programs via your Account Settings.
If you’d prefer that your purchase history not be used to personalize advertising you already receive online, on mobile devices, or in other digital channels, you can choose and manage your preferences via your Account Settings or contact us through the methods described in this Privacy Policy. Please allow a reasonable amount of time for any changes in your settings to take effect.
You can control your exposure to the most interest-based advertising by visiting the relevant site. For example, websites (such as Facebook) offer the ability to opt-out of interest-based advertising directly on their sites. Please allow a reasonable amount of time for any changes to take effect.
Our customer support executives are ready to take your requests. If you have any questions, privacy requests, or complaints about how we collect, use, share, or otherwise handle your personal information, you can reach us via email at hi@le-chef.ca.